Further Education and Training Certificate: Information Technology: Technical Support

Further Education and Training Certificate: Information Technology: Technical Support

 

SAQA QUAL ID: 78964 | NQF Level: 04 | Total Credits: 163

 

Overview: This qualification provides foundational knowledge for a career in Systems Support within Computer Sciences and IT. It prepares learners for further studies and entry-level roles in the IT industry.

 

Target Audience:

• IT Specialists

• Users of information systems

 

Entry Requirements:

• Foundational skills in English and Mathematics at NQF Level 3.

• Basic computer skills and prior learning in formal meetings (NQF Level 2).

 

Exit Level Outcomes:

• Communicate effectively within IT environments.

• Understand various computer systems and their business applications.

• Solve technical problems and apply Computer Technology Principles.

• Work effectively as a team member and complete supervised tasks.

 

Assessment and Certification:

• Competence assessed via a Portfolio of Evidence (PoE).

• Certification issued by MICT-SETA upon completion